Search Results

All your eggs in one basket? That’s fragility, not resilience. We’ve all heard the warning: don’t put all your eggs in one basket. Yet in IT, we’ve done exactly that. We trust a single cloud provider to hold our SaaS data. We rely on one vendor’s storage platform to keep our backups safe. And we hope that because the basket has a big brand logo on it, nothing will ever go wrong. But outages, ransomware, misconfiguration-or simply the wrong retention setting-remind us of a hard truth: one basket means one point of failure. SaaS Resilience: The Keepit Basket From fragile shell to unbreakable vault - Keepit keeps SaaS data independent and recoverable. SaaS platforms like Microsoft 365, Google Workspace, and Salesforce have transformed how businesses run. They guarantee uptime of their platforms , but that doesn’t mean they guarantee the safety of your data . The risks are subtle but real: A user accidentally deletes critical files. A misconfigured retention policy silently erases months of records. A ransomware attack encrypts productivity apps and identity services. Or the platform itself suffers an outage, leaving you locked out at the exact moment you need access most. And every time, your eggs are still in their basket - not in yours. Keepit flips the equation. Instead of relying on the same platform that failed you, Keepit creates a completely independent basket  for SaaS backup and recovery. That independence is the difference between waiting helplessly for Microsoft to come back online, and restoring your data directly to users within minutes. With Keepit, you get: Independent recovery  that works even if Microsoft itself is offline Immutable, sovereign storage  hosted outside hyperscale clouds, removing Cloud Act exposure Predictable retention and compliance controls  that keep regulators and auditors satisfied The result? Your SaaS eggs stay safe, even when the Microsoft basket cracks. Independence isn’t a luxury - it’s resilience. Infrastructure Resilience: The ExaGrid Basket Recovery harder than ransomware. ExaGrid delivers instant restores, immutable protection, and scale-out growth - turning fragile backups into titanium resilience. For on-premise and hybrid workloads, the same “all eggs in one basket” risk shows up in a different form. Traditional backup storage vendors funnel all your data into a single silo: expensive hardware, vulnerable to ransomware, and inflexible as your environment grows. It works - until it doesn’t. Recovery takes hours or even days because backups are stored in deduplicated format that must be rehydrated. Ransomware can encrypt or delete backups if they live on a network-facing system. And when capacity runs out, you’re forced into costly forklift upgrades that break budgets and business continuity alike. A shiny badge doesn’t make a fragile basket resilient ExaGrid was built to break this pattern. Instead of a monolithic silo, ExaGrid uses a tiered architecture  designed for speed, security, and scalability. Landing Zone  keeps the most recent backups in native format, enabling instant VM boots and file restores in seconds, not hours. Immutable Repository Tier  is non-network facing and locked down - so backups can’t be deleted or encrypted, even by ransomware. Scale-out architecture  means you simply add appliances as data grows, with performance increasing linearly and costs staying predictable. The difference is crucial: backup jobs will nearly always complete. But when disaster strikes, what matters is how fast you can stand the business back up. That recovery speed is the true test of resilience - and it’s where ExaGrid delivers. Together: A Mesh of Resilience Resilience doesn’t come from a single product. It comes from eliminating shared points of failure - across every layer of the stack. Keepit and ExaGrid each solve the same fundamental flaw, but in different domains: Keepit  protects the SaaS layer - your collaboration, communication, and identity services by removing dependence on Microsoft, Google, or Salesforce as the sole custodian of your data. ExaGrid  protects the infrastructure layer - your servers, databases, and applications by removing the bottlenecks, vulnerabilities, and hidden costs of traditional backup storage. When you weave the two together, you create a resilience mesh : SaaS data stays available even if Microsoft 365 suffers a global outage. On-prem workloads can be recovered instantly, even in the face of ransomware. Compliance requirements are met with predictable retention, immutability, and sovereignty baked in. The key is independence. No single outage, breach, or compliance change can take every egg down at once. Your SaaS basket and your infrastructure basket reinforce each other, ensuring the business survives every shock. Two baskets. One outcome. Recovery without compromise. 👉 Ready to explore SaaS + infrastructure resilience? [ https://www.fullbackup.com.au/demo-and-pilot ]

Microsoft Ends Volume Discounts. Everyone Pays More. 🚨 Microsoft has confirmed what many IT leaders suspected: enterprise volume discounts for Online Services are ending November 2025. From that date, the price you pay for Microsoft 365, Dynamics, or Windows 365 is the same whether you’re buying 500 seats or 50,000. No loyalty tiers. No enterprise advantage. Just the public list price, for everyone. For most large organisations, that means a 6–12% jump in costs  at renewal. Put into perspective: A 6,000-seat business faces an extra $400,000–$500,000 annually . A 25,000-seat enterprise is staring at a $1.8 million increase every year  - for the exact same services. This isn’t just a price rise. It’s a structural warning about who really controls your IT spend and your resilience. The Bigger Lesson This isn’t about 6%, 9%, or 12%. It’s about the danger of letting a single vendor hold all the levers. When Microsoft controls your productivity suite, your retention defaults, your recovery options, and now your cost model - you don’t own IT. You lease it. And the landlord just raised the rent. Dependency isn’t resilience - it’s concentration risk on a global scale. The implications go far beyond budgets: 💸 A CFO’s forecast can collapse with a single licensing update 📜 A compliance regime can shift overnight if default settings change 🔄 A recovery plan can be compromised by the very company that created the outage in the first place That’s not resilience. That’s concentration risk on a global scale. Loyalty doesn’t buy security. It buys dependency. And dependency is the opposite of control. The Retired User Trap Buried beneath the headlines about 12% price hikes is a quieter bleed that drains budgets year after year: retired users. Every organisation has them. Former employees whose mailboxes, files, and Teams chats must be retained for legal or regulatory reasons. In Microsoft’s model, the only way to keep that data is to keep paying for the license. One person leaves, the bill doesn’t. Ten people leave, the bill grows. Multiply that over years, and you’re effectively paying millions to preserve the digital ghosts of your workforce. Every ex-employee left on your licensing bill is a ghost draining budget. Keepit makes their data immutable and compliant - without costing a cent. As an Elite Reseller of Keepit , FullBackup gives organisations a way out: 🔒 Retired users’ data is retained immutably 📂 Audits and investigations can access it instantly ✅ Compliance obligations are met without hidden licensing fees 💰 Cost: $0 This isn’t just trimming fat from the budget. It’s a philosophical shift: your regulatory obligations should never be treated as a revenue stream for your vendor. The Compliance Angle The headlines talk about cost. The real story is compliance. Under CPS 230  and the Essential Eight , resilience isn’t a “nice to have.” It must be: Independent of production systems Provable to auditors Sustainable under budgetary pressure None of those requirements can be guaranteed if your recovery strategy is bound to the same vendor selling you the licenses. When Microsoft shifts the rules, your entire compliance posture moves with them. Let’s be blunt: If Microsoft changes retention defaults tomorrow, can you still prove compliance? If a 12% uplift blows your budget, will you cut corners elsewhere and increase operational risk? If a regulator asks for evidence of independence, can you provide it - or are you pointing back to the same vendor who just raised your bill? When compliance is tied to Microsoft’s licensing model, it’s fragile by design. Independent resilience is the only defence regulators and auditors will trust. Resilience that depends on Microsoft’s business decisions isn’t resilience at all. It’s concentration risk dressed up as convenience. And when the audit comes, no regulator will accept “our vendor changed the terms” as a defence. The Way Out Microsoft isn’t hiding what it’s doing. It’s tightening the screws. The only real question is whether you let them dictate both your costs and  your compliance. The alternative is clear. True resilience isn’t negotiated at renewal. It’s built on sovereignty - control of your data, your compliance, and your costs. That’s what Keepit, restores. As an Elite Reseller of Keepit , FullBackup  equips organisations with a model built on independence, not dependency: 💰 Retired users don’t drain your budget - their data is retained immutably at zero cost ⚡ Recovery remains fast, compliant, and untouched by Microsoft’s pricing games 🏛️ Sovereignty is restored - your data, your timelines, your control This isn’t about trimming a few points off a renewal. It’s about building resilience that: Regulators respect Auditors trust CFOs can predict without fear of surprise uplifts The next era of IT leadership won’t be measured by who negotiated the sharpest discount. It will be measured by who built resilience that can’t be taken away. Final Word Microsoft’s decision to end volume discounts is the spark. The fire is what it exposes: a fragile model where cost, compliance, and continuity are dictated by the same vendor. If a single licensing change can add millions to your budget overnight, sovereignty isn’t something you “lost” - it’s something you never had. That’s why the real story here isn’t about percentages on a spreadsheet. It’s about leadership. The organisations that thrive in the next decade will be those that take back control of their data, their compliance, and their budgets. Microsoft’s licensing model highlights the risk of dependency. With Keepit, organisations reclaim sovereignty over data, compliance, and cost - resilience that can’t be taken away. 👉 As an Elite Reseller of Keepit , FullBackup  helps enterprises cut through the noise and build resilience that can’t be taken away. See it in action:   https://www.fullbackup.com.au/demo-and-pilot

Gmail downtime isn’t just an IT problem - it’s a business survival issue. The Headlines Don’t Lie When Google issues an emergency Gmail security warning , it’s not a blip. It’s a red flag for every business that lives inside Google Workspace. Think about it: Gmail isn’t just “email.” It’s the gateway to approvals, invoices, identity resets, customer conversations, and cloud app integrations. A compromised Gmail account can cascade into lost productivity, reputational damage, and even a total business standstill. And here’s the uncomfortable truth: if a provider like Google - with world-class security, AI filters, and teams of engineers - is warning of cracks in its armour, then no SaaS platform is bulletproof. . When Gmail or Google Workspace is breached, the impact isn’t contained - fragments of trust, access, and communication scatter instantly. The Shared Responsibility Gap The biggest misconception about Google Workspace is: “Google’s got it.”  In reality, Google’s responsibility stops at the platform. Your responsibility begins with the data. This is the shared responsibility model  in practice. Google guarantees uptime, infrastructure, and service delivery. What they don’t guarantee is what matters most to your business continuity: Restoring deleted accounts or mailboxes  after insider mistakes or malicious actions. Recovering data encrypted by ransomware  that spreads across Gmail or Drive. Fixing misconfigurations  that trigger mass deletion or accidental exposure. Meeting compliance requirements  for retention, sovereignty, and evidentiary recovery. And because Workspace is tied to Google Identity , the risk runs deeper. A single compromised account or token can ripple through Gmail, Drive, Calendar, Docs, and every app federated to Google Sign-In. That makes identity not just an access layer, but a single point of failure. This isn’t negligence. It’s design. SaaS vendors secure their service . Customers must secure their data  - and identity sits at the centre of that risk. Google secures the platform. Only you can secure the data and guarantee recovery. Identity: The Weakest Link in SaaS Resilience Identity is the heartbeat of SaaS.  It controls who logs in, what gets approved, and how data flows across Gmail, Drive, Docs, and every app federated through Google Sign-In. When that heartbeat flatlines, so does the business. Attackers know it - that’s why identity is the first domino they push. A stolen credential, a poisoned MFA reset, or a misconfigured policy doesn’t just block access. It hands attackers the power to: Delete or encrypt Gmail mailboxes. Wipe shared drives or leak Docs. Corrupt Calendar, Meet, and downstream integrations. Break SaaS connections across Salesforce, Slack, or Jira. And here’s the kicker: when identity is compromised, the very retention policies and snapshots meant to protect you are exposed too. Backup and production fall together. That’s why immutable, independent backup  isn’t optional. It’s the only way to ensure recovery even when identity is breached. Identity is the heartbeat of modern SaaS. When it flatlines, Gmail, Drive, and every connected app flatlines with it. Backup vs Recovery - The Strategic Blind Spot Too many organisations treat “having a backup” as the finish line. In reality, it’s the starting point. Gmail’s built-in retention policies and snapshots aren’t designed for resilience, they’re designed for convenience. And convenience isn’t what saves a business in crisis. Executives need to understand the distinction: Backup is passive.  A copy of your data exists somewhere, often in the same ecosystem as the original. That may tick a compliance box, but it doesn’t guarantee usability. Recovery is active.  It’s the tested, guaranteed ability to restore operations at speed - even if your primary environment is compromised or inaccessible. Here’s the leadership trap: when ransomware hits or regulators demand a point-in-time restore, nobody asks, “Did we have a copy?”  The only question that matters is, “How fast are we back online?” Without independent SaaS backup, the answer is often brutal. Attackers don’t just encrypt your mailboxes - they go after your retention policies and snapshots too. If both are gone, you don’t have business continuity. You have a data graveyard. Production isn’t protection. Backups inside the same ecosystem can’t guarantee recovery when it matters. When Recovery Fails, Businesses Fail History keeps proving the same point: downtime is not just an inconvenience, it’s existential. CrowdStrike outage (2024):  Global businesses didn’t lose data, they lost time. Even with backups, untangling interdependencies cost days of productivity and billions in market value. It showed that recovery isn’t about if the data exists , but how fast operations can resume . Stoli Group bankruptcy (2023):  Ransomware didn’t just encrypt files - it locked up revenue streams, stalled supply chains, and bled the business dry. Without a path to instant recovery, the company collapsed. Backup copies existed, but they weren’t enough to restart the business in time. Microsoft France disclosure (2024):  Regulators demanded clarity on how shared infrastructure risk was being managed. It was a reminder that in regulated sectors, recovery isn’t only about survival - it’s about compliance, trust, and reputation. The thread across all of these? Downtime is lethal.  Organisations that treat backup as a checkbox discover, too late, that having a copy doesn’t equal having continuity. The survivors are the ones that can prove - to customers, regulators, and boards - that recovery is guaranteed. Why Independent SaaS Backup Matters Google Workspace is a powerhouse for productivity, but it also concentrates risk. Gmail, Drive, Docs, Calendar, and Meet all ride on the same identity layer. If that layer fails - through ransomware, misconfiguration, or compromised credentials - every workflow goes with it. And if your “backup” lives inside the same ecosystem, it shares the same fate. That’s the definition of a shared failure domain . Independent SaaS backup breaks that chain. It creates a separate, untouchable copy of your Workspace data outside Google’s blast radius - immune to rogue admin actions, ransomware encryption, and even legislative overreach like the CLOUD Act. What independence must mean in practice: Immutable storage  - backups that cannot be altered, deleted, or encrypted. Isolation from Google infrastructure  - no shared credentials, control planes, or regions. Granular recovery  - restore precisely what’s needed, from a single email to a full OU. Proven speed  - recovery measured in minutes, with RTO and RPO visible to the board. This isn’t insurance. It’s operational infrastructure - the foundation that keeps Workspace downtime from turning into an existential event. Independent SaaS backup breaks the shared failure domain. Keepit stores Google Workspace data outside Google, ensuring immutability, sovereignty, and instant recovery. The Keepit Advantage, Delivered by FullBackup Most so-called “cloud backups” are retrofits - storage products rebranded for SaaS. Keepit is different. It was designed from day one for SaaS resilience. With Keepit you get: Blockchain-verified immutability  - every backup is tamper-proof and permanent. Truly independent architecture  - outside Google, Microsoft, and AWS, with no shared blast radius. Data sovereignty by design  - regionally pinned storage that meets CPS 230 and aligns to Essential Eight strategies. Comprehensive Workspace coverage  - Gmail, Drive, Docs, Sheets, Slides, Calendar, Contacts — plus Microsoft 365, Salesforce, and Entra ID. Fast, intuitive recovery  - from a single lost email to a full Workspace domain, restored in minutes. And with FullBackup , you’re not just buying software - you’re working with an elite Keepit partner . We bring Keepit’s global-leading SaaS backup platform directly to Australian and New Zealand businesses, combining proven technology with local expertise and a partner-first model you can trust. Together, Keepit and FullBackup  give you independent, immutable protection for Google Workspace - resilience that goes far beyond what the platform alone can deliver. Resilience Isn’t Optional Google’s emergency Gmail warning was a headline - but the real story is about Workspace as a whole . When identity is compromised, Gmail, Drive, Calendar, Docs, and every connected workflow are vulnerable. The cloud doesn’t erase risk. It concentrates it. The businesses that survive disruption aren’t the ones who “had a backup.” They’re the ones who can recover instantly  when the platform itself falters. That’s the difference independent SaaS backup delivers. And that’s what Keepit, brought to you by FullBackup,  makes possible: immutable protection, independent infrastructure, and recovery that keeps your organisation running no matter what happens inside Google’s walls. 🔥 CTA: Don’t wait for the next Gmail headline. Secure your Google Workspace today with Keepit through FullBackup — your elite partner for SaaS resilience. https://www.fullbackup.com.au/demo-and-pilot

Jira stores critical project management data such as issues, workflows, and sprint plans, while Confluence holds documentation and knowledge bases. Without reliable Jira and Confluence backup , a single incident can wipe out this institutional memory. Native Atlassian options are limited — meaning data loss could disrupt operations, delay projects, reduce team productivity, or even cause compliance failures. The Risks of Ignoring Jira and Confluence Backup Imagine Monday morning.  Someone erased your Jira board, intentionally, accidentally, doesn’t matter. Every sprint plan? Gone. Every issue? Wiped. Attachments, comments, workflows - vanished. You scramble for a backup, but there isn’t one worth a damn. Atlassian’s native backup only holds 14–30 days of data, and anything over 60 GB? You’re opening a ticket and praying support gets back to you before your dev team revolts. When your backlog disappears, it doesn’t just stall projects - it stops business. Native Jira and Confluence backups won’t save you. The Problem with Native Atlassian Backup This isn’t resilience - it’s a safety net made of string. Short retention:  14–30 days. Anything older? It’s gone. Size limits:  Over 60 GB? You’re waiting on Atlassian support. Slow restore:  XML exports and clunky imports aren’t business continuity. Shared responsibility:  Atlassian protects their cloud. You   protect your data . Native backup was never designed for enterprise continuity. It was designed to tick a box. Native backups vanish under pressure. Keepit stands firm, delivering independent, immutable protection for Jira and Confluence. The Blind Spot in SaaS Protection Everyone talks about protecting email, CRM, and files (well, hopefully everyone). But Jira and Confluence? They run your projects, your documentation, your institutional memory and most companies treat them like an afterthought. The truth is simple: Atlassian secures the platform.  Your data is your responsibility. Jira:  Projects, issues, attachments, workflows. Confluence:  Pages, spaces, wikis, knowledge. When they’re gone, business stops. When Jira and Confluence vanish, you don’t just lose tickets or wikis. You lose the heartbeat of your operations. That’s why leaving Jira and Confluence unprotected isn’t just risky, it’s reckless. Independent backup with Keepit closes the blind spot and ensures projects, wikis, and workflows can always be recovered. What’s Really at Stake This isn’t a hypothetical horror story. The risks are real, and they hit harder than most teams expect: A deleted sprint board  can derail a release for weeks. Lost Confluence spaces  can put a compliance audit in jeopardy. Ransomware or a rogue admin  can erase months of work in seconds. Most organizations at least think about backing up email (let’s hope they do). But Jira and Confluence? They often slip through the cracks - until it’s too late. What Keepit Protects and Recovers Here’s where the panic ends and certainty begins. Keepit provides independent, immutable backup for: Jira Cloud Projects, issues, comments, attachments, workflows, metadata. Confluence Cloud Spaces, pages, blog posts, attachments, comments, hierarchies. Recovery Options Full instance restore Project or space restore Item-level recovery Point-in-time rollback Whether it’s one lost issue or an entire wiped instance, recovery takes minutes - not weeks. Why Keepit Changes the Game Immutable backups  - ransomware can’t touch them. Automated schedules  - no manual exports or risky gaps. Granular recovery  - bring back exactly what you lost. Compliance built-in  - ISO 27001, SOC 2, Essential 8, GDPR-aligned. Independence  - your data lives outside Atlassian’s cloud blast radius. Keepit transforms Jira and Confluence from fragile productivity apps into fully protected, recoverable business systems. Keepit delivers immutable, independent backup across Australian data centers - aligned with CPS 230, Essential Eight, and ready for instant recovery. Closing Reality Check If Jira disappears, your release cadence collapses. If Confluence collapses, your auditors won’t accept “we couldn’t recover.” Atlassian gives you the platform. Keepit gives you the safety net. 👉 Secure Jira & Confluence today with Keepit - immutable, independent, instantly recoverable. Try a demo or pilot, no hard sell - the platform does the talking. https://www.fullbackup.com.au/demo-and-pilotilot

Every year, Microsoft publishes its Digital Defence Report . This year’s edition quietly confirmed what many CISOs already fear - and what most SaaS users ignore until it’s too late: Identity is now the #1 attack vector. Ransomware has evolved beyond encryption into corrupting and deleting backups. Shared cloud dependency creates systemic risk. This isn’t a vendor opinion piece. This is Microsoft itself, admitting the cracks in the cloud foundation. “ “Identity-based attacks remain the most common and impactful vector for compromise. ”   (Microsoft Digital Defence Report 2024, p.41) "Attackers increasingly target cloud identity systems to gain persistence and expand their foothold." (Microsoft Digital Defence Report 2024, p.42) Cloud dependencies can widen the blast radius of failures, and Microsoft’s own report shows how outages can span multiple facilities and hinge on complex dependencies. And here’s the irony: most SaaS users still trust Microsoft, Google, or Salesforce to protect them - even as those very platforms confirm the risks. When Your Production and Backup Live in the Same Cloud Resilience requires separation. But today, many organizations still host both their production systems  and backup copies  within the same cloud provider. It feels convenient. It looks efficient. But it creates a shared blast radius . If an Azure outage, ransomware attack, or misconfiguration strikes production, it can hit backups at the same time - leaving you with nothing to restore from. Resilience demands separation. Shared infrastructure means shared consequences. When production and backup exist in the same cloud, they fail the same way. As the report bluntly warns: Microsoft’s own example of Azure Sphere shows how updates ripple across entire fleets at once: ‘hundreds of thousands of devices are updated within 48 hours…’   (p.76) . That’s fine when everything works - but when production and backup sit in the same cloud, failures propagate just as quickly. Redundancy can look real on paper, but it collapses if everything depends on the same environment. In other words: your redundancy is an illusion if everything lives in one place. Where Microsoft Stops, Risk Begins Microsoft pours billions into making sure its own cloud services stay online. But their remit ends there. Your resilience, the ability to recover data after a breach, outage, or insider attack - remains squarely your problem. The Digital Defense Report puts it plainly: Cloud interdependencies amplify the impact of outages and increase systemic risk.”  (MDDR 2024, p.78). If your production systems and backups sit in the same cloud, they’re vulnerable to the same outage. Redundancy on paper quickly collapses into shared fate. Regulators are already drawing the line. As the report cautions, “organizations must demonstrate resilience against systemic and third-party risks.”  (MDDR 2024, p.71). Under mandates like CPS 230, boards must prove that backup and recovery are truly independent of the systems they protect. Depending on a single cloud to run and safeguard your business is no longer a defensible strategy. Translation:  if your production and backup both live in the same hyperscale cloud, they can both fail in the same way, through outage, misconfiguration, ransomware, or malicious insider action. Identity: The Weakest Link Attackers aren’t hammering the front gate anymore - they’re walking straight in with stolen keys. As Microsoft’s Digital Defense Report 2024  makes clear: Identity-based attacks remained the most common and impactful vector.”  (MDDR 2024, p. 38). And later: Credential theft and abuse of federated identity systems provide attackers with persistent access.”  (MDDR 2024, p. 41). This isn’t a nuisance, it’s the foundation of today’s attack chains. When identity collapses, whether through an Entra ID misconfiguration, a compromised Okta token, or a supply-chain breach, attackers can wipe both production and backup in one sweep if they share the same platform. In a shared-cloud world, the same keys that unlock production often unlock backup. That’s not resilience. That’s risk multiplied. When production and backup live in the same cloud, the blast radius is shared. Independence is the only path to resilience Ransomware Evolves: From Encryption to Corruption For years, ransomware meant encrypted data and ransom notes. But as organizations improved their recovery strategies, attackers have adapted. The Microsoft Digital Defense Report 2024 makes it clear: 80% of organizations have attack paths exposing critical assets, and ransomware actors are actively exploiting those paths to disrupt recovery (pg62) . In other words, adversaries are no longer content with locking files. They are targeting the systems and processes that allow recovery - corrupting, altering, or deleting the very assets needed to bounce back. That makes backups the new bullseye. And when those backups live in the same cloud, tied to the same identities and admin access, attackers don’t need to smash through another barrier, they simply walk through the one already open. Shared credentials. Shared infrastructure. Shared failure. Shared clouds create shared vulnerabilities. One breach in a multi-tenant environment can cascade into systemic failure - putting every tenant at risk. Why Independence Matters Resilience doesn’t come from replication within the same environment. It comes from separation . True independence means: Immutable backups  that can’t be deleted, even by compromised admin accounts. Geographic and platform separation  so outages and systemic failures don’t take production and backup down together. Granular recovery options  for Microsoft 365, Entra ID, Salesforce, ServiceNow, Jira, Zendesk, and more. It’s not just backup. It’s a different operating model: resilience by design . Resilience only works when it’s independent. Shared cloud means shared failure - true third-party backup breaks free from the blast radius. The Regulatory Angle Frameworks like CPS 230 , Essential Eight , and GDPR  all demand demonstrable resilience against third-party and systemic risk . “Organizations must demonstrate resilience against systemic and third-party risks.”   (p. 71) That means you must prove that recovery is possible even if Microsoft, Google, or Salesforce itself experiences a failure. Anything less is considered concentration risk. For boards, this is no longer a technical decision. It’s a governance issue. Conclusion Microsoft’s own report confirms what many have been saying for years: backups that live in the same cloud as production do not equal resilience. Resilience comes from independence. From having a copy of your data that is immutable, isolated, and instantly recoverable  - outside the blast radius of the cloud that runs your production. That’s why FullBackup partners with Keepit  - the only SaaS backup platform architected outside the hyperscalers. Keepit ensures your critical SaaS workloads are recoverable in minutes, even if the cloud provider itself is compromised. One platform. Every workload. Keepit protects the SaaS data that matters most. Call to Action 🔒 Resilience only works when it’s independent. Don’t just back up. Recover - instantly, securely, independently. 👉 Read the full Microsoft Digital Defense Report 2024  here: Microsoft.com/security/digital-defense-report 👉 Or book a 20-minute pilot with FullBackup  and see independent resilience proven in your own environment.

From admissions to graduation, education runs on data - here’s why protecting it across every cloud platform is essential. In today’s education sector, data is every bit as essential as classrooms, labs, and lecture theatres. Admissions. Class registration. Learning management systems. Student records. Faculty collaboration. Research projects. Every part of the academic journey now runs through cloud platforms like Salesforce Education Cloud, Google Workspace, Microsoft 365, Entra ID, Okta , and increasingly Microsoft Power Platform, Dynamics 365, and Zendesk . These systems have transformed how schools, TAFEs, and universities operate - enabling personalised learning, instant collaboration, and streamlined administration. But there’s a catch: no cloud provider automatically protects your data from every risk . From accidental deletion to malicious insiders, ransomware to misconfigurations, the threats are constant. In education, downtime or data loss isn’t just an IT problem - it disrupts learning, stalls admissions, damages research, and can even jeopardise compliance with strict Australian Privacy Principles (APPs) , state archive mandates, and funding requirements. This is why an independent, immutable backup and recovery strategy  is no longer optional. It’s now one of the most critical components of educational resilience - ensuring that every dataset, across every platform, is safe, compliant, and recoverable when the unexpected happens. And the unexpected does happen. Every day. The Shared Responsibility Model in Education The SaaS Shared Responsibility Model makes it clear - your provider secures the infrastructure and uptime, but protecting, recovering, and ensuring compliance for your data is on you. Every school, TAFE, and university running cloud platforms operates under the SaaS Shared Responsibility Model  - even if they’ve never heard of it. Your provider secures the platform. You secure the data. Cloud vendors like Salesforce, Google, Okta, and Microsoft  are responsible for the security of their infrastructure: servers, networking, uptime, and disaster recovery for their service . But they’re not  responsible for protecting you from accidental deletion, malicious insiders, ransomware, or configuration mistakes that affect your own data. That responsibility sits squarely with your institution. Here’s what that means in real life: Salesforce  won’t stop an admissions officer from overwriting thousands of student records during a bulk data load. Google Workspace  can’t restore a deleted student portfolio after the 30-day trash window. Microsoft 365  won’t rescue your Teams chats or SharePoint permissions from a faulty sync. Entra ID  can’t roll back a misconfigured identity policy that locks staff and students out of critical systems. Okta  won’t recover a deleted group, broken attribute mapping, or security policy that blocks access to your LMS or HR systems. Power Platform  won’t restore a corrupted Power App faculty built to manage research projects. Dynamics 365  can’t roll back overwritten donor or alumni records after a failed import. Zendesk  won’t retrieve lost student support tickets after an API integration glitch. If it’s on your side of the shared responsibility line, you’re on the hook , whether the cause was human error, a bad update, a cyberattack, or a third-party integration gone wrong. For education, that means one preventable incident can cascade across multiple platforms, halting admissions, cutting off communications, delaying grading, and damaging your institution’s reputation. The solution? An independent backup and recovery platform  that protects every system you depend on, with the ability to restore fast - before disruption becomes disaster. When the Unexpected Hits: Real Incidents, Real Impact on Education Ransomware doesn’t just lock up files - it can shut the school gates and stop learning in its tracks. Data loss in education doesn’t just come from cybercriminals. It can be a flawed update , a cloud outage , or a single misconfiguration  - and the effect can be just as devastating as a ransomware attack. Below are real-world events that show how quickly normal operations can collapse, and why independent, immutable backups are the only true safety net. 🎓 Ransomware That Ends Institutions Lincoln College, Illinois (2022)  - After 157 years, the college closed permanently following a ransomware attack that froze admissions, recruitment, and fundraising systems for months. No new enrolments meant no path to recovery. Newcastle Grammar School, NSW (2020)  - Ransomware crippled systems for over 900 students, leaked sensitive data, and came with a $1 million ransom demand. Recovery took months and diverted budget away from teaching. ⏳ Critical Data Lost Forever NHS Trust, UK (2022)  - 150,000+ patient records were lost when emails aged beyond Microsoft 365’s retention window. Swap “patient” for “student” and the outcome is identical: permanent loss of vital records. 💻 Updates Gone Wrong CrowdStrike Update Meltdown (July 2024)  - A faulty security update bricked 8.5 million Windows systems worldwide. For universities, this meant locked-out faculty, suspended classes, inaccessible LMS platforms, and frozen admissions. Microsoft MFA Outage (2019)  - A misconfiguration in Azure Active Directory caused a global MFA failure, locking millions of M365 users out for hours — leaving educators cut off from grading systems, resources, and students. 🌐 Cloud Outages That Freeze Operations Salesforce Global Outages (Oct & Nov 2024)  - Two separate events halted Salesforce access worldwide, pausing admissions, donor relations, and critical reporting. Heroku / Salesforce Cloud Outage (June 2025)  - Multi-hour failure blocked authentication, deployments, and data syncs - leaving IT teams unable to maintain student portals or research tools. Microsoft Exchange & Teams Lockout (2023)  - Faculty lost access to email and Teams mid-term, cancelling online lectures and halting admin coordination. 🔑 Identity & Access Meltdowns Entra ID Compromise – Adesys Incident  - A single compromised admin account triggered 1,800+ unauthorised changes across multiple tenants, potentially locking out entire universities for days. Okta Policy Misconfiguration (2025)  - A routine update misapplied an identity policy, blocking thousands of students and staff from LMS, HR, and collaboration tools. Without configuration backups, recovery took days. 🛠 Supply Chain & Malware Attacks SolarWinds Attack (2020)  - Malicious updates gave attackers months of access, with potential sabotage of backup systems themselves. NotPetya Outbreak (2017)  - A ransomware worm destroyed data at major organisations. If backups are connected to compromised systems, they can be wiped too. Lesson: Every one of these incidents had a single point in common - once the damage was done, the only way to recover was from clean, independent, immutable backups . In education, that difference isn’t just between a fast recovery and a slow one. It’s between continuity and collapse. Why Backup Across All Platforms is Critical for Educational Institutions Every platform matters. From student records to collaboration tools, independent backup ensures nothing in your education ecosystem is left unprotected. Education no longer runs on a single system. Admissions, teaching, research, and campus operations rely on a complex ecosystem of SaaS platforms  - each one critical in its own right. But most institutions still protect one or two systems and leave the rest exposed. That’s like locking the front door while every window is wide open. 📌 The Cross-Platform Reality of Modern Education A typical institution’s digital ecosystem might look like this: CRM & Admissions  - Salesforce or Dynamics 365 manage prospective student data, alumni engagement, and donor relations. Collaboration & Content  - Microsoft 365 or Google Workspace handle email, lecture materials, research documents, and group projects. Identity & Access  - Entra ID and Okta control authentication and access to every other platform. Low-Code Innovation  - Microsoft Power Platform supports custom learning tools, workflow automations, and analytics dashboards. Student Support  - Zendesk powers helpdesk and case management for IT, academic, and welfare services. Every one of these is a mission-critical system - and losing any one of them can stall your institution. 📅 The Peak-Season Scenario Imagine it’s peak admissions season : Applications are stored in Salesforce. Recommendation letters live in Google Drive. Interview schedules sit in Outlook. Identity authentication runs through Entra ID. Applicant support tickets are logged in Zendesk. Then a single misconfigured integration wipes a dataset. Suddenly: Applications can’t be matched to transcripts. Faculty are locked out of grading portals. Students can’t access their email or LMS. The helpdesk is blind to open requests. Admissions grind to a halt. Funding deadlines are missed. The start of term is in jeopardy. Meet Australian Compliance and Funding Requirements - Without Paying for Unused Licences Keep records as long as required - without paying for inactive licences. In Australia, educational institutions face a web of compliance obligations  - from state and federal privacy laws to sector-specific funding rules and archival mandates.These requirements don’t go away when a student graduates, a project ends, or a staff member leaves. 📜 Key Regulatory Pressures Australian Privacy Principles (APPs)  - Mandate secure retention of personal data for the legally required period, followed by safe disposal. State Archives Legislation  - For example: NSW requires schools to keep student assessment records for at least 25 years . Victoria mandates retention of enrolment records for 7 years after the student leaves . University & Research Funding Bodies  - May require retention of research datasets for up to 15 years  post-project to satisfy grant conditions and reproducibility requirements. Failing to meet these standards risks funding loss, legal penalties, and reputational damage  that can directly affect enrolments. 💡 The Cost Trap Most cloud platforms tie long-term retention to an active licence : Need to keep a graduate’s Microsoft 365 email for 7 years? You pay for a licence every month. Have 5,000 former students whose Google Drive content must be retained? That’s 5,000 ongoing licences. For large universities and school systems, this adds up to six-figure annual costs  just to comply with retention rules. ✅ How Keepit Solves This With Keepit, you can: Prove compliance instantly  - Produce historical records from Salesforce, Dynamics 365, or Power BI during an audit in seconds. Retain inactive accounts at no cost  - Store M365, Google Workspace, and Zendesk data for the mandated period without paying for the backup seat licence. And retire the M365 license for example Secure all records  - Maintain unalterable, compliance-ready archives for decades if required by state or federal mandates. Eliminate the risk of gaps  - Ensure every dataset, from student emails to research data, remains complete and retrievable. The result? Full compliance, complete protection, and significant cost savings  - without compromise on resilience or recoverability. Enable Safe Innovation and Power AI Insights - Without Risk Backups protect live systems so innovation doesn’t put student services at risk. Universities and schools are constant incubators for innovation . From new enrolment systems and AI-driven student advising to integrated learning platforms and self-service portals, fresh ideas are rolled out and refined every year. Behind the scenes, IT and faculty teams are continually experimenting - testing new features, integrating third-party tools, and creating custom apps to improve the student and staff experience: In Salesforce , IT might trial a new workflow to streamline admissions or automate student communications. In Power Apps , a faculty member could design a custom attendance tracker for large lecture halls. In Dynamics 365 , admissions teams may pilot donor engagement automation to boost fundraising efficiency. But every innovation carries risk . A single misconfigured field mapping, faulty data import, or overlooked API change can overwrite or corrupt production data. One small error in a sandbox push can cascade into broken integrations, missing records, and downtime for critical student services. In education, that can mean stalled enrolments, inaccessible course materials, or delayed exam results. At the same time, AI and advanced analytics are transforming education  - predicting at-risk students, personalising learning pathways, optimising timetables, improving campus operations, and even forecasting enrolment trends years in advance. The challenge? AI models are only as good as the data feeding them . If key historical records are missing, corrupted, or incomplete - whether through accidental deletion, ransomware, or a system outage - the insights you generate will be flawed, biased, or unusable. With a truly independent, immutable backup and recovery solution, you can: Restore known-good datasets  into test environments or roll back production in minutes after a failed change. Train AI models  on years of clean, rich datasets from Salesforce, Dynamics 365, Power BI, Microsoft 365, and Google Workspace. Run longitudinal studies  tracking student performance and engagement over time without gaps or anomalies. Support regulatory reporting  with compliance-ready datasets. Accelerate research  by giving faculty instant access to point-in-time historical records without weeks of manual reconstruction. The result: Innovation doesn’t have to come at the cost of stability, and AI insights don’t have to be limited by incomplete data. The right backup strategy lets you push boundaries in teaching, research, and operations - knowing your single source of truth  is protected, recoverable, and ready to power whatever’s next. In short, backups don’t just protect your operations today  - they preserve the historical context your AI needs to innovate, predict, and improve outcomes tomorrow Strengthen Cybersecurity and Ransomware Resilience Ransomware can lock systems, but immutable, independent backups keep learning and operations running. From small K–12 schools to Australia’s largest universities, the education sector has become a prime target for ransomware . Attackers know these institutions often operate with lean IT budgets yet face immovable, high-pressure deadlines - end-of-term grading, major exam periods, and peak admissions seasons. One well-timed attack can: Derail enrolments  during the busiest intake period. Delay exam results  and prevent final grades from being published. Lock faculty and students  out of vital learning materials. Damage an institution’s reputation  and jeopardise funding . When ransomware strikes, there’s no time to negotiate - and no guarantee you’ll get your data back even if you pay. The only real safety net is a backup strategy built for resilience , combining: Immutable storage  that can’t be altered or deleted - even by an administrator account. Air-gapped copies  kept completely isolated from production systems and attacker access. With this in place, you can recover clean, uninfected datasets  across your entire environment, from: Salesforce  student records and admissions data. Google Drive  faculty files, lesson plans, and research papers. Microsoft 365  email, Teams chats, SharePoint sites, and OneDrive files. Entra ID  identity configurations and security policies. Dynamics 365  donor and alumni engagement histories. Zendesk  student support and IT helpdesk tickets. All restored without paying a cent in ransom  - and without weeks of disruption. Ransomware might lock your doors. The right backup ensures learning never stops. Platform Coverage: Protecting All Corners of Campus Data Educational institutions don’t run on a single system anymore. From admissions  and teaching  to research  and campus operations , every function depends on a complex ecosystem of SaaS platforms - each mission-critical in its own right. Protecting just one is like locking the front door while leaving every window wide open . A truly independent, immutable backup strategy ensures every dataset, across every platform , can be restored in minutes - not weeks. That means: Enrolments  stay on track even if Salesforce or Dynamics 365 goes down. Lessons  continue even if Microsoft 365 or Google Workspace is hit. Access  is restored instantly if Entra ID or Okta settings are corrupted. Innovation  can continue safely in Power Platform without risking production data. Student services  remain available because Zendesk histories are preserved. What Full Coverage Looks Like in Education Platform Data Types Covered by Keepit Special Notes for Education Salesforce Accounts, Contacts, Leads, Opportunities, Cases, Custom Objects, Attachments, Files, Chatter, Knowledge Articles Protects CRM data for admissions, alumni, and donor management; point-in-time recovery for accidental or malicious changes. Dynamics 365 Accounts, Contacts, Leads, Opportunities, Activities, Cases, Custom Entities, Attachments, Files Secures student relationship and engagement data; supports compliance with state archive requirements. Google Workspace Gmail, Google Drive (My Drive & Shared Drives), Google Calendar, Google Contacts, Google Sites, Google Classroom, Google Keep Covers all collaboration tools used for teaching, learning, and admin; includes retention for inactive accounts without licence cost. Microsoft 365 Exchange Online (Mail, Calendar, Contacts, Tasks), OneDrive, SharePoint, Microsoft Teams (Chats, Channels, Files), Groups, Planner, Public Folders Full coverage of communication, collaboration, and storage; long-term retention for former students and staff without M365 licence. Entra ID Users, Groups, Roles, Conditional Access Policies, Application Registrations, Device Configurations, Directory Settings, MFA Configurations Rapid restore of identity configurations after misconfiguration or breach; critical for campus-wide access continuity. Okta Users, Groups, Authenticators, Identity Providers, Attribute Mappings, Organization, Administration, Security Policies, Network Zones, Applications, API Service Integrations, Customizations Protects identity and access settings for institutions using Okta SSO; prevents lockouts, supports rapid recovery, ensures compliance with governance requirements. Microsoft Power Platform Power Apps (Canvas & Model-Driven), Power Automate Flows, Power BI Dashboards & Reports, Dataverse Tables & Data Protects low-code app structures and data; enables rollback of failed updates or experiments without disruption. Zendesk Tickets, Ticket Comments, Attachments, User Profiles, Macros, Groups, Organizations, SLA Configurations Safeguards student support and IT helpdesk histories; ensures service continuity and compliance for case tracking. With full coverage across every platform , you can meet compliance requirements, control costs, and guarantee operational continuity - so your institution can focus on what matters most: educating the next generation without fear of data loss, downtime, or compromise . Keepit’s Architecture for Education Resilience Keepit’s independent architecture stores tamper-proof backups outside Microsoft, Google, AWS, and Salesforce - ensuring every education SaaS platform is protected, compliant, and instantly recoverable. Keepit’s independent architecture stores tamper-proof backups outside Microsoft, Google, AWS, and Salesforce  - ensuring every education SaaS platform is protected, compliant, and instantly recoverable. The risks are clear. The platforms to protect are many. The question is: how do you back them all up without adding complexity, cost, or reliance on the very vendors you’re protecting? Keepit’s architecture is purpose-built for independent, immutable, instantly recoverable SaaS backup: Vendor-independent cloud  - backups stored outside Microsoft, Google, AWS, or Salesforce infrastructure. Blockchain-protected immutability  - tamper-proof, verified, and safe from insider threats. Twice-daily automated backups  - continuous protection without manual intervention. Granular restore  - recover down to a single email, Drive file, Teams chat, or identity policy. Role-based access control  - only authorised personnel can restore data. Unlimited retention  - keep former student/staff data for as long as required without licence costs. Compliance-ready  - meets Australian Privacy Principles (APPs), state archive mandates, and audit requirements with transparent reporting. With Keepit, every piece of your institution’s critical data - from admissions records to learning content, identity configurations, donor histories, and support tickets - is secure, independent, and instantly recoverable. Closing Thoughts: Education Data Resilience Without Compromise When it comes to protecting learning, funding, and reputation, resilience only works when it’s independent . That means not just protecting against accidental deletion, ransomware, or misconfiguration - but also ensuring your backups remain sovereign and outside the reach of foreign jurisdictional claims  like the U.S. CLOUD Act , which can compel data disclosure from providers operating on U.S.-controlled infrastructure. By storing backups on an independent cloud platform  outside Microsoft, Google, AWS, or Salesforce, Keepit helps Australian institutions: Avoid unnecessary exposure to overseas legal demands. Meet Australian Privacy Principles  and state archive retention mandates. Keep critical student, staff, and research data accessible, compliant, and under your control. And for the education sector, there’s another advantage: Keepit offers exceptional education pricing , making enterprise-grade protection affordable for schools, TAFEs, and universities of all sizes. You already invest in student learning, staff development, and digital transformation. Now’s the time to secure the data that underpins it all - without compromise, without excessive cost, and without depending on the same vendors you’re trying to protect against. 💬 Ready to see how it works for your institution? Let’s set up a no-obligation pilot using your own environment, so you can see the difference for yourself - without cost or commitment. https://fullbackup.com.au/demo-and-pilot

By FullBackUp Not all SaaS threats look the same. From the obvious to the unexpected, every event can take your data down - unless you’re ready. In nature, survival belongs to the prepared. In business, it’s no different. The threats to your SaaS data don’t come in a single shape or size. Some are rare and unpredictable. Others are marching toward you right now. A few are so obvious they’re like an elephant in the room - yet still ignored. In the wild, we give them names: Swans. Rhinos. Elephants. Tigers. Creatures with distinct behaviours and ways of attacking. In the cloud, these same patterns exist - only now, the predators hunt your data. Welcome to the SaaS Risk Zoo. Let’s meet the animals. Black Swan - The Outage You Never Saw Coming The outage you never saw coming - rare, unpredictable, catastrophic. They don’t happen often. But when they do, they change everything. July 19, 2024.  One flawed CrowdStrike update takes down Microsoft Windows. Airports ground flights. Hospitals pause surgeries. Emergency services stall. 8.5 million systems  crash worldwide. It becomes the largest IT outage in history. And it wasn’t the first. In 2023, Microsoft Exchange and Teams locked millions of users out for hours. And it’s not just Microsoft. Salesforce (Oct & Nov 2024):  Two separate global outages freeze CRM access, halting sales pipelines in their tracks. Heroku / Salesforce Cloud (June 2025):  Authentication, deployments, and data syncs stop dead across thousands of dev teams. Here’s the pattern: When the platform goes down, you go down with it. If your only copy of critical data lives inside that platform, your business is in the dark until they fix it. The Keepit Advantage What if outage recovery didn’t depend on the platform that just failed? With Keepit, your SaaS backups live completely outside the provider’s cloud . No shared infrastructure. No shared blast radius. No waiting. Immutable & blockchain-verified  – so your data can’t be tampered with or erased. Always accessible  – even if Microsoft, Salesforce, or Slack are offline. Work without the platform  – controlled, independent access lets your users keep working with their data while production systems recover. From days of downtime… to minutes of productivity. Black Elephant - The Catastrophic Risk Hiding in Plain Sight Black Elephant: Everyone knows. No one acts - the risk hiding in plain sight. It’s not rare. It’s not unpredictable. It’s glaringly obvious - and too many are ignoring it. Known retention gaps  remain unaddressed. No backup for Entra ID - the keys to your kingdom - left dangerously exposed. Ignored audit findings  quietly accumulate, until they erupt into disaster. When failure strikes, there’s no mystery - and no excuse can restore what’s gone. Real-World Example: The Adesys Incident A Wisconsin-based MSP, Adesys, discovered just how fragile Entra ID security can be when one compromised global admin account triggered 1,800 unauthorized changes  across their clients' identity configurations. Without a working backup, recovery became a manual, days‑long process fraught with risk: Logs helped identify the changes - but couldn’t undo  deletions or restore critical configurations. Without backups, everything had to be manually rebuilt. As one MSP lead put it: “Entra ID has great logging, but logs don’t let you undo actions like deleting machines or restoring critical configurations. Without a proper backup, there’s no way to get that back. The Keepit Advantage Stop the disaster before it starts. Deploy in minutes, not days weeks  - from zero to protected, fast. Retention enforced indefinitely  – compliance and visibility without constant admin effort. No more “we’ll get to it later”  - that outdated excuse disappears, along with the risk. Some disasters don’t lurk unseen- they’re waiting in the blind spot. Red Swan - The Attack That Changes Everything It’s coming for your backups - targeted, deliberate destruction. It’s not an accident. It’s not bad luck. It’s a deliberate strike. Ransomware. Insider threats. Calculated, malicious destruction. Today’s attackers don’t stop at production data — they go straight for your backups. One compromised identity can wipe out both, leaving you with nothing to restore. The Keepit Advantage Built to withstand the very attack designed to destroy it. Immutable by design  - backups can’t be altered, encrypted, or deleted - even by a compromised admin. Off-cloud, out-of-band storage  - completely isolated from production networks. Invisible to attackers  - no path, no lateral movement, no access. When the Red Swan arrives, you don’t pay a ransom. You get your data back. Yellow Swan – The Warning Was There The warning was there - you just didn’t act in time. It wasn’t random. It wasn’t unpredictable. You saw it coming - and still, it happened. Admin accounts without MFA  left wide open. Retention policies set to expire  with no safety net. Audit findings and security alerts… ignored. The pattern was clear. The fix was simple. But action came too late. The Keepit Advantage Even when prevention fails, recovery doesn’t have to. Clean, independent restore points  for every SaaS workload. Completely isolated from the source platform  - no reliance on upstream hygiene or security settings. Always ready to recover  - regardless of whether the warnings were acted on. Because the only thing worse than seeing it coming… is not being able to come back from it. Black Tiger – The Predator in Your Network The predator in your network – fast, targeted, unforgiving. Fast. Targeted. Unforgiving. Some threats don’t burst through the door. They stalk quietly, hidden in your systems for months. Mapping your network. Learning your habits. Waiting for the perfect moment to strike. By the time they make a move, they’ve already cut off your recovery paths. The backups you thought would save you? Gone, corrupted, or quietly sabotaged. Real-World Example: The KNP Logistics Collapse In 2023, UK freight giant KNP Logistics  fell victim to exactly this kind of predator. Attackers gained access via a single compromised account, moved silently through the network, and deleted backup data long before the ransom demand appeared. With no clean recovery path, operations halted. Within weeks, the 158-year-old company shut its doors, putting 700 employees out of work. The Keepit Advantage Your vault stays out of reach - even if the predator roams free inside your network. Physically and logically separated  from the live environment. Independent infrastructure  - no shared systems, no shared blast radius. Immune to lateral movement  - attackers can’t find it, can’t touch it, can’t kill it. When the predator is already inside, survival depends on the vault it can’t reach. Pink Swan – Thinking You’re Covered? Think Again Thinking you’re covered? Think again. It’s the assumption that catches everyone. “Microsoft’s got it.” “Google’s got it.” They do — for uptime. Not for your data. Most organisations only discover the truth after their first major loss: deleted emails, overwritten files, expired retention… gone forever. Real-World Example: The NHS Trust Data Loss In 2022, an NHS Trust in the UK permanently lost over 150,000 patient records  when staff emails were deleted after Microsoft 365’s retention window expired. The trust assumed Microsoft had a full backup. They didn’t - and there was no way to recover the lost data. The incident triggered public criticism, compliance scrutiny, and costly remediation work. The Keepit Advantage When the platform’s promise ends, Keepit’s protection begins. Full coverage  across Microsoft 365, Entra ID, Google Workspace, and more. Granular recovery  - right down to the individual email, file, or Teams chat. Restore in seconds  - exactly as it was before deletion, overwrite, or expiry. Because assuming you’re covered… is the easiest way to find out you’re not. White Swan - You Know This Will Happen You know this will happen – accidental deletion, overwrites, expired retention. It’s not rare. It’s not unpredictable. It’s guaranteed. The wrong file deleted. A critical document overwritten. Retention quietly expiring before anyone notices. It’s not if  - it’s when . Real-World Example: Pixar’s Toy Story 2 Near-Loss During production of Toy Story 2 , an animator accidentally ran a deletion command that began wiping key movie files. Backups were outdated. Without an offsite copy saved by chance on a director’s personal machine, months of work - and millions of dollars - would have been lost. It’s a perfect example: accidental deletions happen, and without point-in-time recovery, there’s no going back. The Keepit Advantage Because some mistakes should be a quick fix - not a career-ending disaster. Point-in-time restores  for any object - from a single email to an entire tenant. No partial recoveries  - everything restored exactly as it was. No “it’s gone”  - if it existed, you can bring it back. When the inevitable happens, Keepit makes it instantly reversible. Grey Swan – We Knew It Could Happen We Knew It Could Happen – rare but foreseeable. Everyone knew it was possible. No one knew when. Known, rare risks with unpredictable timing - from regional outages to critical feature failures. They appear without warning, stall productivity, and remind you how fragile “always on” really is. Real-World Example: Microsoft MFA Outage 2019 In November 2019, a misconfiguration in Azure Active Directory caused a global multi-factor authentication outage . Millions of Microsoft 365 users were locked out of email, Teams, and cloud applications for hours. It wasn’t a breach - just a known risk that became reality without warning, grinding work to a halt. The Keepit Advantage Because “we knew it could happen” is not a recovery plan. Backups stored outside your SaaS vendor’s environment  - no shared systems, no shared outage. Guaranteed availability  - even when the primary service stumbles. Instant, direct restores  - completely under your control. When the Grey Swan lands, you don’t wait - you recover. Green Swan – The Crisis Hidden in Climate The crisis hidden in climate – when physical events cripple digital systems. It doesn’t matter how advanced your technology is - nature always plays the last card. Floods. Fires. Power failures. When physical events cripple infrastructure, “cloud” doesn’t mean “invincible.” Lose access to the internet, and your business can be just as paralysed as if the servers were underwater. Real-World Example: The 2022 Eastern Australia Floods Historic flooding in Queensland and New South Wales knocked out data centres, severed fibre links, and left thousands of businesses without access to critical systems -including cloud platforms. Entire towns were offline for days, and those without geographically redundant, independently accessible backups had no way to recover or operate. The Keepit Advantage Because the cloud is only useful if you can reach it. Redundant, climate-secure storage  across geographically diverse regions. Independent access paths  - ensuring you can reach your data even if your provider’s region is down. Operational continuity  - keep working, even when an entire area is offline. When nature takes out the grid, Keepit keeps you connected. Black Jellyfish – The Threat You Don’t See Coming The threat you don’t see coming – invisible, drifting, deadly. Invisible. Drifting. Deadly. Some breaches don’t strike fast - they wait . They move quietly through your systems, mapping every path, corrupting what they touch, and compromising your backups long before you ever know they’re there. By the time you detect them, they’ve been in place for months - and the damage is already done. Real-World Example: SolarWinds Supply Chain Attack In 2020, attackers compromised SolarWinds’ Orion software, distributing malicious updates to 18,000 organisations, including government agencies and Fortune 500 companies. The intrusion went undetected for up to nine months . During that time, attackers had access to credentials, systems, and potentially backup environments - giving them the ability to silently weaken or sabotage recovery options before discovery. The Keepit Advantage Because sometimes the first day you notice a breach isn’t the first day it happened. Immutable, versioned backups  - recover to a clean point before the breach began, even months back. Air-gapped architecture  - backups are untouchable from the production environment. Independent retention control  - keep historical versions as long as you need, outside the attacker’s reach. When the jellyfish drifts into view, it’s already too late to stop it - unless your backups were never in its path. Grey Goose – The Unwelcome Visitor from Afar The unwelcome visitor from afar – global risk, local impact. It starts oceans away. You think you’re out of reach. You’re not. Global risks have a way of crossing borders at the speed of a login. When a cyber incident spreads internationally, distance offers no defence - just a delay. Real-World Example: NotPetya 2017 In June 2017, the NotPetya malware outbreak began in Ukraine but spread across the globe within hours. Maersk, FedEx’s TNT Express, and dozens of other multinationals saw their operations crippled. Maersk had to rebuild 45,000 PCs and 4,000 servers in ten days - only possible because a single untouched domain controller in Ghana escaped the attack. For many others, backups tied to compromised identities were also destroyed. The Keepit Advantage When the threat comes from afar, you need a vault it can’t reach. Isolates SaaS backups from production identity  - compromised accounts can’t access or alter them. Clean, untouchable restore points  - even in a mass-compromise scenario. Independent access control  - recovery stays in your hands, not the attacker’s. Why Keepit is Different Most SaaS backup vendors store recovery data on the same hyperscaler cloud as your production environment - creating shared risks: jurisdictional exposure, single points of failure, and insider compromise. Keepit takes a different path: Full tech stack ownership  - hardware and software, no hyperscaler dependency. Regional sovereignty  - you choose your data’s home, and it never leaves. Jurisdictional protection  - outside U.S. regions, the CLOUD Act does not apply to your data. Complete separation  - backups physically and logically isolated from production. Encryption end-to-end  - AES at rest, TLS in transit, keys held only by Keepit. Because geography doesn’t stop cyber risk - architecture does. Dragon King – The Outlier That Resets the Rules When the impossible happens — and takes everything with it. Bigger. Rarer. More destructive. A Dragon King isn’t just an outlier - it’s an event so extreme it forces the entire industry to rewrite the rules. In cybersecurity, that could be: A cascading multi-cloud outage. A supply chain exploit affecting every major SaaS platform simultaneously. A hyper-scale ransomware attack hitting multiple providers at once. These don’t just cause downtime - they reset the definition of resilience . Real-World Example: The CrowdStrike Update Meltdown (2024) On July 19, 2024, a faulty CrowdStrike update bricked 8.5 million Windows systems  worldwide. Airports, hospitals, emergency services, and financial institutions ground to a halt. Microsoft 365, Azure, and countless dependent SaaS platforms went dark.This wasn’t a single cloud vendor outage - it was a global dependency failure  that exposed how quickly one flaw can cascade across every corner of the digital ecosystem. The Keepit Advantage When the unthinkable becomes reality, your backups can’t share the same blast radius. Isolated from platform-wide collapse  - no shared infrastructure with the SaaS providers you protect. Full technology stack ownership  - hardware and software under Keepit’s direct control. Jurisdictional independence  - data stays in your chosen region, outside the reach of foreign laws like the CLOUD Act. Physically separate storage  - even if multiple providers are compromised, your backups remain intact and accessible. Because when the Dragon King appears, survival depends on standing outside its reach. Blue Swan – The Opportunity You Can See Coming Blue Swan – The opportunity you can see coming. Predictable events that, with preparation, turn risk into resilience. Not every Swan signals disaster. A Blue Swan is the rare event you can  predict - and prepare for - to turn a looming risk into a competitive advantage. In the world of SaaS resilience, that might be: A known compliance deadline bringing new regulatory demands. A planned SaaS migration that could disrupt access to business-critical data. A major vendor sunsetting a feature your workflows rely on. These events don’t need to cause chaos - if you’re ready. The Keepit Advantage Blue Swans reward preparation. Pre-migration protection  - safeguard every object before moving platforms. Regulatory readiness  - meet new compliance standards without last-minute scrambles. Feature retirement insurance  - preserve and access data even after a vendor changes direction. With Keepit, the Blue Swan becomes a moment to strengthen resilience - not test it. Final Word: Surviving the SaaS Risk Zoo From the sudden strike of the Black Swan , to the obvious but ignored Black Elephant , to the industry-shaking Dragon King , every creature in the SaaS Risk Zoo comes with its own threat pattern. Some arrive without warning. Others walk toward you in plain sight. A few, like the Blue Swan , give you the chance to prepare and win. The lesson is simple: Resilience isn’t an accident.  It’s engineered. Keepit keeps your SaaS backups isolated, immutable, and instantly recoverable - no matter which animal appears at your door. Because in the Risk Zoo, the survivors aren’t the strongest or the fastest. They’re the most prepared. Ready to see how your SaaS resilience stacks up? Don’t wait for the next Swan, Elephant, or Tiger to appear. Book a quick, no-obligation resilience review and find out exactly where you stand - and how Keepit can protect you from every predator in the Risk Zoo. 👉 Schedule your review today

Data location ≠ data control. The CLOUD Act doesn’t care where it lives - only who owns the strings. Sovereignty Isn’t Where Your Data Lives - It’s Who Holds the Strings Why Microsoft’s CLOUD Act Admission Is a Wake-Up Call for Australia - and What Real Backup Independence Looks Like When Microsoft’s legal director told a French Senate hearing in July 2025: “No, I cannot guarantee that data stored in EU data centers will not be transmitted to U.S. authorities,” …he didn’t just confirm a European risk. He revealed the strings - and who’s holding them. Because if France, a country with GDPR protections and strict data residency mandates, can’t get a guarantee…What hope do we have here in Australia or New Zealand? Your flag doesn’t matter. Theirs does. The CLOUD Act lets U.S. authorities reach into foreign clouds - if the provider’s American. The CLOUD Act Doesn’t Respect Borders The U.S. CLOUD Act  (Clarifying Lawful Overseas Use of Data Act) allows U.S.-headquartered tech companies - like Microsoft, Google, and Amazon - to be compelled to hand over customer data regardless of where that data is physically stored. Even if: The data resides in a Sydney or Singapore data centre It belongs to an Australian government agency or regulated financial institution It’s governed by local contracts or sovereign retention agreements If the company is U.S.-based, a valid order means the data must be surrendered. No court in Australia. No customer notification. No consent from local authorities. The law follows the vendor, not the data. This isn’t hypothetical. It’s a matter of compliance, jurisdiction, and control . Why Australia Is More Exposed Than the EU Unlike the EU, Australia has no legal “blocking statutes” that limit how foreign governments access locally stored data. We have no GDPR-style data adequacy framework. No legislative resistance to U.S. discovery orders. We’ve been relying on contracts, cloud marketing, and blind trust. Microsoft’s own admission proves - that’s no longer enough . This raises a brutal truth: Even with your SaaS data “hosted in Australia,” You may still be subject to foreign access and oversight. You can't own your data if you don’t control your backup. Keepit gives you the keys -and keeps vendors out. The Sovereignty Mirage Many organisations assume that selecting an Australian region or ticking the “local storage” box in a cloud console guarantees compliance. But let’s be clear: Data stored on Microsoft 365, AWS, or another public cloud is still governed by that vendor’s identity systems, policy controls, and legal obligations -including foreign laws like the U.S. CLOUD Act. You don’t control the infrastructure. You don’t control access. You don’t even control your backups. And when something breaks - whether it’s ransomware, a misconfiguration, or foreign legal action - your recovery path could disappear with it. That’s why true resilience demands more than just “local storage.” It demands independence from the platform you’re protecting . Resilience starts with independence. Don’t back up inside the blast zone. The Case for Backup Independence In this new reality, resilience isn’t just about having a copy of your data. It’s about where  that copy lives. Who controls it. And who can’t touch it. That’s why FullBackup has partnered with KeepIt  - the only independent SaaS backup provider built from the ground up to deliver: ✅  Immutable, air-gapped backups ✅ Sovereign hosting in Australia ✅ No dependency on U.S. cloud platforms ✅ Support for Microsoft 365, Entra ID, Google, Salesforce, Jira, DevOps, and more KeepIt stores your data outside  the Microsoft ecosystem. It has no shared policy engine , no common identity framework , and no exposure to the same legal orders . When Microsoft says they can’t guarantee sovereignty, we can confidently say - we’re not part of their risk. Your data might be stored in Australia - but if the vendor answers to U.S. law, so does your data. Sovereignty, Compliance & Control: CPS 230 and Beyond With the introduction of CPS 230 , Australia’s financial institutions face growing pressure to prove operational resilience and third-party independence . And yet - too many still rely on SaaS vendors for backup. The same vendors that: Own the infrastructure Write the policies Can be legally compelled to comply with foreign subpoenas That’s not resilience. That’s risk by design. True operational independence requires: Separate control planes Legally isolated storage Guaranteed restore paths outside the production platform That’s what KeepIt delivers. And that’s what FullBackup enables - as a valued Keepit resale partner, we can get you protected in minutes, not days or months. Immutable. Independent. Fully compliant. The Leadership Lesson Microsoft’s admission in France wasn’t a bug in the system. It was a feature of how global cloud platforms operate. For too long, backup has been seen as a “nice to have” - until it’s too late. Now, we know: You can't outsource responsibility  just because you outsourced infrastructure You can’t afford to confuse uptime with recovery And you definitely can’t equate data hosting with sovereignty SaaS backup that’s sovereign, compliant, and ready for CPS 230. Keepit. Delivered by FullBackup. Final Word Your SaaS provider’s job is to keep the lights on. Your job is to ensure your data survives when they don’t. So if you’re storing all your backups inside the same legal and technical framework as your production environment - ask yourself: What happens when that system fails? Who really owns your recovery? And who has the final say over your data? If the answer isn’t you  - let’s fix that. Talk to FullBackup. We’ll show you what real backup independence looks like - immutable, sovereign, and under your control. 🌐 fullbackup.com.au Book a demo, start a pilot, or just talk to us:  https://lnkd.in/gx5cK_2i

By FullBackup Most people don’t think about backup - until something disappears. And when it does - suddenly, silently, and without warning - the real question isn’t what went wrong? It’s can we get it back? At FullBackup, we’ve helped businesses navigate those moments. Whether it’s Microsoft 365, Power Platform, Salesforce or Zendesk,  we’ve seen how fast things can go wrong when recovery isn’t ready. Let’s look at the most common ways data vanishes and what smart teams are doing differently to stay in control. When it disappears, the only question that matters is: can you get it back? 🎭  1. It Disappears Because Someone Messed Up Sometimes it's a retention policy set to 9 days instead of 90.Sometimes it's a PowerShell script with the wrong scope. Other times, a well-meaning admin follows outdated documentation and wipes out more than intended. These aren’t malicious. They’re just human. The difference between a minor mistake and a major disaster? Whether you can undo it - quickly and completely. One wrong setting. One forgotten script. That’s all it takes. 🔥 Real SaaS Data Loss Stories Not Hacks. Not Fires. Just Defaults. Some of the most devastating data loss events in SaaS history didn’t come from ransomware or infrastructure failure - they came from a single tick box, an unchecked default, or an invisible policy. Here are just a few real-world examples: 💬 KPMG’s Microsoft Teams Retention Incident (2020) What happened: KPMG, one of the world’s largest professional services firms, experienced a mass data loss after a global Microsoft Teams retention policy was misconfigured. A mistakenly applied retention rule led to the permanent deletion of chat histories for 145,000 users  - impacting collaboration and records compliance across the organisation. Why it matters: This wasn’t an attack. It was a configuration change - instantly applied, irrevocably destructive. 🔗 Sources: Reported by multiple Microsoft partners in industry briefings and IT forums. No official press release available. → Related context   (LinkedIn post discussing the case) 🏷️ Microsoft Purview Retention Label Error (2023) What happened: Multiple organisations using Microsoft 365 Purview  mistakenly applied a label that expired content - including Exchange and Teams messages - after 30 days. Once purged, Microsoft could not recover the data , as the retention label explicitly triggered permanent deletion. Why it matters: The platform did exactly what it was told to do. There was no backup. No second chance. 🔗 Source: Microsoft Learn – Retention Policies 🏥 NHS Trust Loses Email Records (UK) What happened: A UK-based NHS Trust lost critical patient emails after staff deleted them from Outlook, unknowingly relying on the default 30-day retention period  for deleted items in Microsoft 365. After the window expired, emails were permanently removed - and without third-party backup, there was no way to retrieve them . Why it matters: Default settings don’t meet healthcare-grade retention needs. This scenario has been discussed in UK public sector risk assessments. 🔗 No official statement - surfaced via Freedom of Information requests and NHS Trust risk reports. 🧪 Salesforce Sandbox Misconfiguration What happened: A developer pushed changes from a Salesforce sandbox into production - including automated record deletion workflows  that weren’t meant to go live. Thousands of customer records were removed before the issue was detected. Because the deletion was system-driven but classified as a user action, Salesforce could not recover the data. Why it matters: Configuration drift inside SaaS apps can have just as much impact as malicious actions. 🔗 Discussed across Salesforce forums and in several admin community webinars. 🎟️ Zendesk Automation Wipes Customer Records What happened: An Australian e-commerce company configured Zendesk to auto-close inactive tickets after 7 days - but accidentally enabled an automation that also deleted all closed tickets after 30 days . The result? Thousands of historical support conversations vanished permanently - just before an internal review. Why it matters: Even well-meaning automations can quietly erase key data. And without off-platform backup, there’s no rewind. 🔗 Case discussed at multiple ANZ SaaS user group meetups; not officially published. ⚠️ Not Just Disasters. Defaults. In every case above, the damage wasn’t caused by external threats - it came from within the SaaS platforms themselves : A misconfigured retention policy in Microsoft 365 A deletion workflow accidentally pushed to Salesforce production An automation rule in Zendesk with unintended consequences The platform did exactly what it was told to do - and then made it unrecoverable. 🧨 No confirmation prompt.⛔ No undo button.🆘 No vendor support ticket that could bring it back. One mistake. No backup. No way back. Unless you've got Keepit. 💡 Recovery Tip: People make mistakes - even your best ones. Your backups need to be versioned, immutable, and independent of the platform. And you need a culture where team members feel safe reporting errors before they snowball. 🔐  2. It Disappears Because Someone Wanted It Gone Some threats don’t just walk in. They crawl through phishing emails, escalate privileges, and quietly delete your ability to recover. Modern attacks don’t just target files - they go after your backups . We’ve seen ransomware groups erase Microsoft 365 and Azure backup configs before  encrypting production systems. No backups. No recovery. No leverage. Modern attacks don’t just target files - they erase your way back. These attacks used to be nation-state territory. Now they’re sold as a service to anyone with crypto and bad intentions. When backup and production share the same cloud, failure takes everything. True resilience requires isolation. ☁️ 3. It Disappears Because the Cloud Was Never Built to Save You Cloud platforms are engineered for scale, not for resilience. And when things go wrong - which they do - the consequences can be catastrophic. In 2024, Microsoft publicly admitted that it lost weeks of crucial audit logs after a major security incident. Around the same time, a misconfigured Google Cloud service wiped critical pension data from a public sector provider. And outages in Microsoft 365, Google Workspace, and AWS continue to increase in both frequency and impact. The harsh truth? The cloud is highly available - until it isn’t. And when it fails, organisations are often left with no recourse, no rollback, and no recovery. The problem worsens when your backup lives inside the same ecosystem that just failed. When your identity platform, storage, and backup all share the same cloud infrastructure — or worse, the same admin credentials - you’ve unintentionally created a shared blast radius . That’s why immutable, isolated backup isn’t a luxury anymore. It’s a necessity. Immutable  means your backups can’t be altered or deleted , even if admin credentials are compromised. Off-platform  means they’re not reliant on the same cloud or identity layer  that failed - so you can still recover, even when everything else is down. Platforms like Keepit are built around this principle. Backups are stored in blockchain-verified, immutable vaults, hosted independently from the production environment - with no reliance on Microsoft, Google, AWS, or shared identity providers. Resilience isn’t where your data is stored. It’s where your attackers can’t  reach. If your organisation is serious about operational continuity, cyber resilience, and compliance, then storing backups off-platform and making them immutable is non-negotiable. Shared responsibility doesn’t mean shared recovery. You’re still on the hook when something vanishes. 💡 Recovery Tip: Your provider won’t recover your data for you.Use a third-party backup solution - like Keepit - that’s completely independent. Backups should live in a platform designed only  to protect and recover data - not run it. 🔁 4. It Disappears During the Big Move Cloud migrations are exciting - but they’re also high-risk. In the rush to modernise, organisations often overlook one uncomfortable truth: migration is one of the most dangerous times for your data . We’ve seen it all: 🔄 Permissions mysteriously vanish  during tenant moves. ⚠️ Sync conflicts silently corrupt files  across platforms. 🕳️ Critical gaps emerge  - because no one tested a rollback plan. 📆 Legacy retention policies get lost  in the shuffle. 💾 Backups don’t follow the data  - or worse, get wiped by mistake. And because most migrations happen under pressure - with deadlines, vendor changes, and internal politics - assumptions become shortcuts. But shortcuts in migration turn into long-term loss . That’s why every migration plan must include: ✅ Pre-migration backup validation ✅ Post-migration restore testing ✅ Platform-agnostic backup that moves with you ✅ A way to recover data even if the migration fails 🔐 Resilience isn’t just about being in the cloud - it’s about having control when the cloud changes underneath you. When cutovers go wrong, only backup can bring you back. 💡 Recovery Tip: Before any migration, take a full point-in-time backup - and test restoring from it. Don’t just hope the new system works. Make sure you can recover if it doesn’t. When recovery matters, it should be this simple. ✅ Final Thoughts: Disruption is inevitable. Recovery is a choice. Make sure you’ve made the right one. Whether it’s user error, ransomware, vendor outage or migration failure - you can’t fix it if you can’t recover it . At FullBackup, we work with organisations across Australia to deliver Keepit’s market-leading SaaS backup platform - built for: Immutable, air-gapped protection Fast, granular recovery Independent storage  - not tied to Microsoft, Google, or AWS Real testing, not assumptions 🟦 Ready to see what real recovery feels like? 👉 Start your free trial or👉 Book a 15-minute demo   https://www.fullbackup.com.au/demo-and-pilot

When identity fails, everything fails. The most dangerous breach path now starts with Entra ID. Why Immutable Entra ID Recovery Is Now a Board-Level Mandate When identity fails, everything fails . Entra ID has become more than just a login service, it’s the digital brainstem of your entire enterprise. And when it’s compromised, the blast radius can take out everything from Microsoft 365 and Teams to Azure, Salesforce, and beyond. In a world of privilege escalation, MFA fatigue attacks, and rogue admin resets, your recovery strategy can’t end at the file level. It has to start at the   identity layer . This is why immutable identity recovery is now a   non-negotiable part of SaaS resilience . When your Entra ID is deleted or corrupted, it’s not just downtime. It’s system-wide amnesia - and without recovery, you’re starting from zero. “You’ve lost access to your cloud." MFA resets don’t work. Conditional Access can’t be rolled back. Because the system that controls it all has been hijacked.” That’s not a future scenario. It’s already happened. In   April 2025 ,   Marks & Spencer (M&S)   and the   Co-op   were both targeted by attackers who reportedly used   helpdesk impersonation   and   social engineering   tactics to reset credentials and escalate access within their identity systems. These weren’t zero-days. They weren’t sophisticated exploits. They were   identity-layer failures , where compromised Entra ID permissions enabled widespread disruption and data exposure. 🎯 Identity Is No Longer Just a Login It’s your: ✅ Root of trust ✅ Security policy engine ✅ Access control for Microsoft 365, Google Workspace, Salesforce and more ✅ App federation controller ✅ Recovery authority Entra ID (formerly Azure AD) underpins everything - from SharePoint and Power BI to Microsoft Teams and custom SaaS integrations. When attackers gain access - whether via phishing, helpdesk manipulation, or stolen tokens - they gain   privileged control   over your entire SaaS estate. At M&S, the breach caused nearly six weeks of disruption (still continuing), with reported market losses between £700–930 million. At Co-op, 6.5 million member records were accessed — and services were impacted across grocery stores and funeral homes. Once   identity is breached , there’s only one thing that matters:   how fast you can take back control. Every minute between breach and recovery gives attackers more control. Stop the chain - with immutable identity restore 🚫 Microsoft Doesn’t Back You Up Microsoft’s own documentation is explicit: “You’re responsible for the protection of your identity configuration, groups, and roles.” If attackers: Delete roles Remove MFA requirements Tamper with Conditional Access Corrupt security policies …there’s   no native rollback . The Entra recycle bin is limited. And it won’t help with configuration drift, mass escalation, or log tampering. Without a purpose-built backup, most teams are left with: ❌ Manual rebuilds from screenshots ❌ Guesswork on privileges and access ❌ Hours to days of downtime and exposure 🔄 What Recovery Should Actually Look Like Imagine the M&S or Co-op teams had access to: ✅ Immutable, point-in-time Entra ID snapshots ✅ Granular rollback of roles, users, and policies ✅ Recovery infrastructure  outside  of Microsoft’s cloud It wouldn’t have prevented the initial attack. But it would’ve changed the outcome: ⏱️  Shrunk the attack window 🧹  Wiped out attacker persistence 🔐  Reinstated MFA and Conditional Access 📁  Preserved tamper-proof logs for investigation 🛡️ What Keepit Enables With Keepit, Entra ID is backed up immutably and independently - so even if identity is compromised, recovery is instant and assured. ✅ Comprehensive Coverage Users, groups, roles, and service principals Conditional Access policies, device trust App registrations, BitLocker keys, audit logs ✅ Immutable Snapshots Cryptographically chained Tamper-proof Stored out-of-band from Azure ✅ Granular Recovery Restore a user, group, or full policy structure Roll back permissions with precision Re-enable MFA, reverse privilege changes ✅ Audit & Compliance Power Preserve logs even if attackers delete them Meet CPS 230 and Essential Eight expectations Enable fast incident response with full visibility Recovery isn’t optional. It’s the only way to reverse control once identity is compromised. 💬 What CISOs Should Do Next ✅  Audit your Entra ID backup coverage  Are you backing up everything - or just users? ✅  Check for cloud independence  If your backups live in Azure, they’re part of the blast radius. ✅  Run an identity recovery drill  How long does it take to: Restore deleted Conditional Access? Re-enable MFA? Roll back a compromised role? Recover the trust layer? If the answer isn’t “minutes,” you’re not ready. 🧠 Final Thought: Identity Resilience Is Cyber Resilience There’s no such thing as 100% prevention anymore. Attackers   will   get in. The only question is: How fast can you take back control? If Entra ID is your SaaS brainstem, your recovery strategy can’t be limited to files and mailboxes. It has to start at the top - with the   identity layer . With   Keepit   recovery isn’t an afterthought. It’s your   first move . Your   fastest move . Your   advantage . 🤝 Why FullBackup FullBackup is a trusted Keepit partner - already supporting large enterprises, government agencies, manufacturers, and not-for-profits across Australia and New Zealand. We don’t just sell backup. We help organisations   protect what matters most   - identity, compliance, and control - across Microsoft 365, Entra ID, and all critical SaaS platforms. Whether you're governed by CPS 230, navigating Essential Eight uplift, or simply closing the gaps left by Microsoft’s native tools - we help you recover faster, with confidence. Download a copy of this blog post:

In resilience, there is no herd immunity. Your backup must stand apart - immovable, independent, and ready. CPS 230 doesn’t tolerate shared weakness. It demands proven recovery strength. CPS 230 is a seismic shift in how Australian financial institutions must manage operational risk and resilience. Boards are reviewing business continuity plans. Third-party relationships are under the microscope. And DR testing is suddenly on every CIO’s calendar. But amid the checklists, briefings, and compliance reviews, one critical risk continues to be overlooked: 👉  Your backup platform. Because when something goes wrong - and it will - resilience doesn’t come from the cleanest BCP document or the best post-mortem. It comes down to one question: Can you recover? Independently. Instantly. In compliance. ⚡  The Moment of Truth Isn’t the Outage - It’s the Recovery Ransomware. Azure identity failures. Global SaaS platform disruptions. These aren’t hypotheticals - they’re regular headlines. But when the incident happens, it’s not the root cause your executive team obsesses over. It’s the recovery. “Where’s the data?” “How fast can we restore it?” “Who controls access to our backups?” “Are we still compliant - or exposed?” If your backup lives inside the same blast radius that just failed, those answers may not be what you need to hear. ⚠️  The Hidden Risks Behind Most SaaS Backup Architectures Most “enterprise-grade” SaaS backups today quietly replicate the same weaknesses  they’re supposed to protect against. These risks fall into two distinct - but often overlapping - failure categories: 1️⃣ Shared Infrastructure Risk Backups are stored in the same cloud platform and infrastructure  as production, creating a shared failure domain . If the platform fails - both go down. 🔁 Microsoft 365  → Often backed up via Microsoft 365 Backup, AvePoint, or Veeam Data Cloud - all inside Azure 🔁 Entra ID, D365, Azure DevOps  → Native snapshots live in Azure regions, dependent on Microsoft identity and access layers 🔁 Salesforce  → Backups via OwnBackup or Veeam, typically stored in AWS 🔁 Jira, Confluence, Zendesk  → 3rd-party backups (e.g., CloudAlly) often hosted in AWS 📉 When platform = production = backup, there's no true redundancy - just a mirrored failure .  If production and backup live in the same cloud, they fail the same way. Shared infrastructure is shared risk - and a single point of failure. CPS 230 requires true separation, not just replication. 2️⃣ Jurisdictional Risk (The CLOUD Act Problem) Even if your backup lives in a separate region or cloud, the legal ownership of the infrastructure  still matters. 🇺🇸 Vendors like Microsoft, Google, Veeam, AvePoint, OwnBackup and AWS are all U.S.-based 🛰️ Even when data is stored in Australia , it may be accessible under the U.S. CLOUD Act ⚖️ This introduces legal and compliance conflict  for APRA-regulated entities requiring full sovereignty Jurisdiction follows the vendor - not the server. Data residency means nothing if foreign law enforcement can demand access. Where your data lives matters. But who owns the infrastructure matters more. U.S. eadquartered platforms can be compelled under the CLOUD Act - even when data resides in Australia. CPS 230 expects you to know the difference. 💡 Real Resilience Means Recovery Outside the Blast Radius Keepit was designed to break both of these risk patterns - not just as a backup vendor, but as a platform for operational independence . ✅ Off-cloud and off-platform  - no Azure, AWS, or GCP dependency ✅ Immutable by design  - via blockchain-based object storage ✅ Hosted in Australia  - local data centres, full transparency ✅ Instant recovery  - no delays, no dependency on vendor access ✅ Compliant architecture  - aligns with APRA’s resilience expectations True resilience lives outside the blast radius. Keepit delivers immutable backup - isolated from Microsoft, AWS, and Google Cloud. Hosted securely in Australia. Built for CPS 230. CPS 230: Where Keepit Delivers Keepit maps directly to all three CPS 230 pillars: Operational Resilience: Restore even during M365 failure. Operational Risk: Immutable, air-gapped protection. Third-Party Risk: No dependency on hyperscalers. Resilience, compliance, and control without compromise. 1. Operational Resilience “Maintain critical operations during disruption” Keepit allows recovery even if Microsoft or Salesforce are offline: 📁 Access emails, SharePoint, Teams, Entra ID 🔐 Restore identity and permissions 📜 Maintain audit trails and compliance logs 2. Operational Risk Management “Identify and mitigate operational risk” Keepit removes the operational fragility of shared cloud platforms: 🚫 No reliance on Azure, AWS, GCP 🔒 Immutable by architecture 👁️ Full audit trails and forensic recovery 3. Third-Party Provider Risk “Manage risk from critical service providers” Keepit offers full transparency and zero hyperscaler dependence: 🛰️ Hosted in Australia - not on U.S.-controlled infrastructure 🧾 Clear line of sight to where your data is - and isn’t 🧠 Proven separation for CPS 230 assurance reviews 🧠 Why This Matters When production fails, the only question that matters is: “Can we recover - independently, instantly, and in compliance?” Resilience isn’t a report. It’s a moment of truth. CPS 230 makes that moment non-negotiable. 🔗 Let’s Redefine Resilience CPS 230 isn’t just a compliance exercise. It’s a shift in mindset from failover planning to recovery proof. And that starts with backup. One side mirrors production risk. The other stands apart. Keepit offers backup that’s air-gapped, immutable, and CPS 230-aligned. Because there’s a difference between backing up - and being ready to recover. At FullBackup, we’ve partnered with Keepit to help Australia’s financial institutions stay one step ahead. ✅ Immutable ✅ Independent ✅ Instantly restorable ✅ Hosted in Australia ✅ Outside of Cloud Act risk ✅ Built for CPS 230 👉 Ready to prove your resilience under CPS 230? Book a demo → https://www.fullbackup.com.au/demo-and-pilot or chat with our team - and see how Keepit keeps you in control when it counts.

Are you fully protected? Discover the critical importance of Entra ID backup and recovery in our latest report.