SaaS uptime isn’t the same as recovery. Microsoft 365, Google Workspace, Salesforce, and Dynamics 365 all keep services online — but none guarantee data restoration. Under CPS 230 and the Essential Eight, organisations must prove independence, immutability, sovereignty, and testing. This guide shows why recoverability matters, how Keepit delivers it, and what to demand from your SaaS backup vendor.

Identity is the lifeblood of your business, but most companies can’t recover it. This article explores why Microsoft Entra ID and Okta outages become business crises, the hidden risks of relying on platform resilience, real-world IAM horror stories, and how independent backup ensures compliance and continuity.