Identity Backup for Entra ID & Okta in Australia | FullBackup

Identity is the lifeblood of your business. It flows quietly in the background, powering every login, every SaaS connection, every workflow. But the moment it’s compromised, the whole organization flatlines.

Employees are locked out. Customers can’t reach portals. SaaS integrations collapse. Overnight, what once seemed invisible becomes a board-level emergency.

At the center of it all are two platforms: Microsoft Entra ID and Okta. Together, they process billions of authentications every day. They are the beating heart of digital operations, and yet most organizations don’t realize this heart has no backup!

Across every incident we review, the missing layer is simple: organisations have no identity backup for Entra ID, which means misconfigurations and deletions hit the entire stack with no rollback path.

IAM is the lifeblood of business. If Entra ID or Okta go down, everything stops. Without immutable backup, recovery isn’t possible and resilience flatlines.

The lifeblood of digital trust

Entra ID and Okta are more than login portals. They are the circulatory system of modern business - pumping identity through every app, workflow, and transaction. They determine:

• Who can access which apps, systems, and data

• How employees authenticate across environments (on-premises, cloud, SaaS)

• The policies that enforce governance, compliance, and security

Cut off the flow, and the body of the business shuts down. Productivity stalls. Compliance crumbles. Customers are left waiting.

The chain reaction nobody wants to face

Microsoft and Okta both operate under the shared responsibility model. They keep their platforms running but your tenant data, policies, and configurations are on you.

And here’s the reality most organizations ignore:

• There are no native backups for IAM policies, groups, or configurations

• A single admin misconfiguration can trigger mass lockouts in minutes

• A malicious insider or ransomware attack can knock over everything at once

Identity is the first domino. Once it falls, access to email, Teams, Salesforce, Google Workspace, even customer-facing apps, comes crashing down.

In one real-world case, a former consultant sabotaged a company’s identity systems and deleted accounts en-masse. The business was offline for two full days. But the aftershocks lasted for three months, with broken calendars, incomplete contact lists, and folder access issues. Customers and suppliers were left stranded in the dark. (https://cybersecuritynews.com/it-contractor-sentenced/)

When identity falls, everything falls. Without backup for IAM platforms like Entra ID and Okta, one breach or misconfiguration can trigger a domino effect across apps, access, and business operations.

Isn’t Okta Already Backed Up?

It’s a dangerous misconception. Okta is highly resilient as a service, with redundant infrastructure and failover built to keep their platform online. If a data center goes dark, Okta stays standing.

But here’s the catch: their resilience is not your resilience.

• Those protections don’t cover your tenant configuration

• If an admin deletes a group, corrupts a policy, or breaks an integration, Okta won’t roll it back for you

• There’s no native way to restore users, roles, or app assignments to a safe state

And the Okta Access Gateway? It’s often mistaken for a safeguard, but it’s really just a reverse proxy for connecting on-prem apps. It offers zero protection for your tenant data.

That gap is why independent backup matters. Without it, you’re assuming nothing will ever go wrong in your tenant, a reckless bet in a world of ransomware, insider threats, and inevitable human error.

Isn’t Entra ID Already Backed Up?

Another common misconception. Microsoft runs one of the most reliable global cloud infrastructures on the planet. They keep their service available with replication, redundancy, and failover.

But again: their resilience is not your resilience.

• Microsoft’s protections don’t back up your Entra ID tenant

• The recycle bin in Microsoft 365 is not an enterprise recovery tool - deleted users, groups, or role assignments are often gone for good

• Conditional access policies, device information, or audit logs can’t simply be “rolled back” if they’re compromised

Microsoft’s shared responsibility model makes it clear: the security and recoverability of your tenant data is your job.

Without independent backup, you’re trusting that no misconfiguration, insider threat, or ransomware attack will ever target your Entra ID - a gamble no business should take.

When the Worst Actually Happens: IAM Horror Stories

Okta Access Breach, 2023

Attackers infiltrated Okta’s support system and stole session tokens, allowing them to hijack customer sessions. What started as “just 1% of customers impacted” later ballooned into nearly all Okta support-user records exposed - a reminder that Okta’s resilience isn’t the same as your resilience.(Wired)

Entra ID Hijack Scenario

In hybrid Entra ID environments, a compromised Global Admin can delete all other admins and wipe policies, effectively locking everyone out. Even routine sync issues can create new IDs, breaking access across SharePoint, SaaS apps, and licenses. Recovery is slow, messy, and often incomplete.(Bleeping Computer Coverage)

The lesson? 

Neither Okta nor Microsoft will rewind the clock for you. Without independent backup, a single misstep, insider, or attacker can leave your business stranded.

Why Entra ID and Okta Are Both Critical

• Entra ID: Microsoft’s identity platform processes more than 8 billion authentications every day. It’s the circulation system for Microsoft 365 and countless enterprise apps - the pulse that keeps hybrid and cloud-first businesses alive.

• Okta: The go-to choice for multi-cloud and SaaS-heavy environments. A single broken policy or deleted integration can lock thousands of users out in an instant.

Both are indispensable - but both share the same critical weakness: without independent backup, there’s no way to restore what’s lost. One failure, one misstep, and the heart of the business flatlines.

The Regulatory Squeeze

It’s not just outages and lockouts you need to worry about - regulators are watching too.

• Frameworks like NIST CSF and ISO 27001 demand proof of resilience.

• Regulations such as GDPR and HIPAA require governance over identity and access.

• In Australia, CPS 230 now puts operational resilience front and center for financial services.

Without the ability to show who had access, what changed, and how quickly you recovered, you’re not just exposed - you’re out of compliance. And in today’s regulatory climate, that can be as damaging as the outage itself.

How Keepit fixes the gap

Keepit Backup and Recovery for IAM closes the hole that Microsoft and Okta leave open.

• Immutable backups: Blockchain technology for Entra ID; independent cloud architecture for Okta

• Fast restoration: Users, groups, roles, policies, and logs can be rolled back quickly -without triggering mass lockout emails

• Compliance built-in: Detailed restore logs, audit trails, and reporting simplify regulatory audits

• Centralized control: Manage Entra ID, Okta, Microsoft 365, and Google Workspace backups from a single, easy-to-use platform

• Data sovereignty: Choose your region - Sydney, Frankfurt, London, Toronto, and more - and your data never leaves it!

Why Identity Backup for Entra ID Matters More Than Ever

Identity outages aren’t rare - they’re routine. A mistyped policy, a malicious insider, or a provider outage can all stop the heart of your business in an instant.

Without an independent backup, you’re betting everything on systems that were never designed to recover themselves. And when identity flatlines, everything else falls with it.

With Keepit, you take back control. Immutable, independent backups for Entra ID and Okta ensure you can recover your most critical digital asset: trust in identity.

Don’t wait for a crisis to prove the point. Protect IAM now - because identity is everything.

About FullBackup

We help Australian businesses protect the systems they rely on most, from Microsoft 365 and Google Workspace to identity providers like Entra ID and Okta.

👉 Want a quick snapshot? Try our Light IAM & SaaS Backup Assessment (self-service, no signup). Its in the menu

👉 Need more? Ask us about our Deep Dive Resilience Assessment - tailored, detailed, and available by request.

Either way, there’s no hard sell. Just clarity on where you stand and how to keep identity from becoming your next crisis.