Jira and Confluence Backup: The Blind Spot in SaaS Protection
- David Long
- Aug 23
- 3 min read
Updated: Aug 29
Jira stores critical project management data such as issues, workflows, and sprint plans, while Confluence holds documentation and knowledge bases. Without reliable Jira and Confluence backup, a single incident can wipe out this institutional memory. Native Atlassian options are limited — meaning data loss could disrupt operations, delay projects, reduce team productivity, or even cause compliance failures.
The Risks of Ignoring Jira and Confluence Backup
Imagine Monday morning. Someone erased your Jira board, intentionally, accidentally, doesn’t matter. Every sprint plan? Gone. Every issue? Wiped. Attachments, comments, workflows - vanished.
You scramble for a backup, but there isn’t one worth a damn. Atlassian’s native backup only holds 14–30 days of data, and anything over 60 GB? You’re opening a ticket and praying support gets back to you before your dev team revolts.
The Problem with Native Atlassian Backup
This isn’t resilience - it’s a safety net made of string.
Short retention: 14–30 days. Anything older? It’s gone.
Size limits: Over 60 GB? You’re waiting on Atlassian support.
Slow restore: XML exports and clunky imports aren’t business continuity.
Shared responsibility: Atlassian protects their cloud. You protect your data.
Native backup was never designed for enterprise continuity. It was designed to tick a box.
The Blind Spot in SaaS Protection
Everyone talks about protecting email, CRM, and files (well, hopefully everyone). But Jira and Confluence? They run your projects, your documentation, your institutional memory and most companies treat them like an afterthought.
The truth is simple: Atlassian secures the platform. Your data is your responsibility.
Jira: Projects, issues, attachments, workflows.
Confluence: Pages, spaces, wikis, knowledge.
When they’re gone, business stops.
That’s why leaving Jira and Confluence unprotected isn’t just risky, it’s reckless. Independent backup with Keepit closes the blind spot and ensures projects, wikis, and workflows can always be recovered.
What’s Really at Stake
This isn’t a hypothetical horror story. The risks are real, and they hit harder than most teams expect:
A deleted sprint board can derail a release for weeks.
Lost Confluence spaces can put a compliance audit in jeopardy.
Ransomware or a rogue admin can erase months of work in seconds.
Most organizations at least think about backing up email (let’s hope they do). But Jira and Confluence? They often slip through the cracks - until it’s too late.
What Keepit Protects and Recovers
Here’s where the panic ends and certainty begins. Keepit provides independent, immutable backup for:
Jira Cloud
Projects, issues, comments, attachments, workflows, metadata.
Confluence Cloud
Spaces, pages, blog posts, attachments, comments, hierarchies.
Recovery Options
Full instance restore
Project or space restore
Item-level recovery
Point-in-time rollback
Whether it’s one lost issue or an entire wiped instance, recovery takes minutes - not weeks.
Why Keepit Changes the Game
Immutable backups - ransomware can’t touch them.
Automated schedules - no manual exports or risky gaps.
Granular recovery - bring back exactly what you lost.
Compliance built-in - ISO 27001, SOC 2, Essential 8, GDPR-aligned.
Independence - your data lives outside Atlassian’s cloud blast radius.
Keepit transforms Jira and Confluence from fragile productivity apps into fully protected, recoverable business systems.
Closing Reality Check
If Jira disappears, your release cadence collapses. If Confluence collapses, your auditors won’t accept “we couldn’t recover.”
Atlassian gives you the platform. Keepit gives you the safety net.
👉 Secure Jira & Confluence today with Keepit - immutable, independent, instantly recoverable. Try a demo or pilot, no hard sell - the platform does the talking.
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